New Partnership with Muintir Na Tire & the Gardai

Grapevine Communications are delighted to announce a partnership as a Communications provider with Muintir Na Tire the community based Government agency long associated with community alert groups in Ireland.

We have worked very closely with community groups and An Garda Siochana in the last number of years and are now in a position to announce this partnership. During our time working on and developing our model of community group texting we carried out extensive research of current practices within local communities. Through our long and detailed discussions with these groups they can see that our model of texting for small and large groups works best. This was first endorsed by South Cork Enterprise Board and the company gained a place on the prestigious Genesis programme in 2009 as a high potential start-up company. Since then the company has evolved into a best practise community texting service with over 50 community groups using the service Nationwide. With the reducing number of Gardaí available, the need for this type of service has never been greater.

So how do we get the word out there?

We use a number of different platforms including our SMS gateway to send out group text messages whereby groups can be divided and subdivided into as many groupings as requested. This is most useful for relaying information about current events such as a robbery as it is happening. We have had great success in this area with a number of culprits being apprehended shortly after a group text has been sent out. Email alerts are more useful for informing people of upcoming events or general information. We also offer social media alerts for those that require it such as Facebook and Twitter.

With over 97% of Irish residents now owning a mobile phone and landline usage decreasing to 69% (Irish Examiner 15th May 2013), the timing for this service is right. Some landlines are enabled to receive text messages and for those that are, we can also offer a texting service.  

Our mission is to work with community groups to provide the easiest to use service with the most reliable SMS interface whilst allowing local people to be the eyes and ears of their community.

A user friendly service

Because we have been researching and working closely with Community liaison officers from An Garda Siochana and community groups they know that our service is the easiest to use and most cost effective.

Once a community group makes contact with us we work with you every step of the way, providing you with information about how to set up your group(s) and we will set them up on our secure database.

We adhere to all data protection legislation. We never store recipients’ names only their numbers and we also guarantee that we never pass any numbers on to third parties.

In the event of any suspicious criminal activity being observed by a community member and the activity is verified by An Garda Siochana they will contact us with a secure password that we have previously issued and we send out the group text message to the relevant group(s). No broadband or computer usage is required. We have the capability to send messages out to limitless number of people at any one time with a delivery time of 5 seconds to 1 minute. We have a 99.9% delivery rate with only those with mobile phones out of range or switched off not receiving the message.

Some groups have opted to use our online service for those with good broadband in the Garda Station and this is also working very well.

Costs

*        We have NO set-up fees or monthly charges

*        We operate on a pre-payment system

*        One text is  160 characters or less

*        Emails and updating social media free

*        A statement is sent out monthly detailing all your texts sentImage

Contact us for more details now on info@grapevinec.com and we will explain how we can be of service to your community group and walk you through the process. We provide a cost effective and easy to use service.

We pride ourselves in our personal service for all our community groups but don’t just believe me have a look at some of our testimonials.

I have worked closely with this company since Cobh Community Text Alert Network was launched and I have found them to be extremely professional to deal with. Their staff is extremely helpful and are always only a phone-call away. The company has shown enormous flexibility in that they operated out of hours when the need arose as a result of an emergency in Cobh earlier this year. This was very much appreciated by both the Gardaí and general public in Cobh. 
Grapevine Communications have contributed enormously to its success and will have a huge role to play in its maintenance and progression into the future. I have no concerns whatsoever about the service
Grapevine Communications provide. I am grateful for their assistance, professionalism and support as the administrator of the network. I would have no hesitation in recommending their services.”

Eric McCarthy
Community Garda Cobh

I consider the system to be an excellent tool for communicating with the wider public. It allows for instant messages to be passed to areas in our communities that are remote and isolated.
The community groups are then able to pass on this vital information to a network of people within their own area, and thus the message has a vast ci
rculation. It has proven to be an excellent tool, aiding in the detection of crime, and travelling criminals, and also acts with regard to crime prevention, as the texts increase awareness, and encourage the public to be proactive in the fight against crime.
The feedback from these groups has been 100% positive, with no negative comments on the service provided. I can only highly recommend the system, and its provider.”

Damian White
Community Garda Bantry District

“Grapevine Communications have provided a flawless service. There has never been even the slightest hiccup, due to your professionalism. Alerts are sent swiftly, without error. Accounts are clearly detailed, and well kept.
Your service has been the keystone of the success of Text Alerts throughout the Southern Region”.
 

Diarmuid Cronin
Community Alert Development Officer Southern Region